Privacy Policy

Introduction

This Privacy Policy ensures you are aware of how Solestar Pty Ltd securely treats your personal or protected information obtained from browsing our website. Personal information is considered any information you provide to us either expressly or indirectly from browsing our website. Our policy defines the processes and practices we have implemented to ensure your personal information is not mistreated in any way.

The collection of sensitive personal information is restricted by the provisions of the Privacy Act. Such information would only be collected if it applies to the goods or services that we sell.

Internet Address/Access

1. Collection of Internet Address (IP) and Page Access Information

Solestar Pty Ltd may temporarily store your internet address (IP) and the pages you access along with a timestamp of when you accessed them to monitor user traffic through its website. We intend to use this data collected to generate statistics that aid us to deliver better web content services to our users.

2. Confidentiality of Collected Data

Solestar Pty Ltd promises not to distribute collected user information to any third party unless required by applicable government legislation.

2.1 Data Retention Policy

When finished with collected data, Solestar Pty Ltd promises to destroy your IP address and web page access information immediately.

2.3 Security Measures

Solestar Pty Ltd cookies are strictly intended to store information pertaining to a user’s session. Although unlikely, Solestar Pty Ltd will condemn any party that intercepts or distributes malicious content via its cookies. If you experience unusual activity while browsing our website, please report the incident to us at info@solestar.au and we will investigate the matter.

Personal Data

1. Submission of Personal Information

When you submit personal information to Solestar Pty Ltd by filling out any online enquiry forms or emails, the requests are directly sent to our personnel.

2. Data Retention and Disclosure

All personal information received is retained for Solestar Pty Ltd to fulfill the request being made. Unless required by applicable government legislation, we require your express permission to disclose your information to a third party. Personal information may be securely retained for reference purposes and properly destroyed thereafter.

1. Usage of Email Address

In some parts of the website, Solestar Pty Ltd will ask you for personal information, including your email address. Your email address will only be used for the purposes stated and will not be disclosed beyond Solestar Pty Ltd without your express permission.

2. Contact

Solestar Pty Ltd may contact you through your nominated email address. Unless prior consent is given, Solestar Pty Ltd will not use your email address for anything other than to satisfy the purposes for which it was disclosed.

3. Administrative Contact

Solestar Pty Ltd may contact you via your nominated email address for administration and sales purposes only. We promise not to distribute your email address to any other parties without prior consent from you.

Contact Us

Please feel free to contact us if you require further information or a clarification of any statements above.